Privacy Policy

This Privacy Policy explains how Nichole Potter d/b/a Nichole Potter Hair Styling ("we," "us," or "our"), an independent contractor providing wedding hair styling, cuts, and color services at our private salon in Los Angeles, CA, collects, uses, shares, and protects your personal information when you visit our website nphair.com, book appointments, or interact with us in person or digitally. We are committed to protecting your privacy and complying with applicable laws, including the California Consumer Privacy Act (CCPA). By using our services or website, you consent to the practices described here. If you do not agree, please do not provide us with your information.
Information We Collect We collect personal information to deliver personalized hair services and improve your experience. This may include:

• Personal Identification: Your first and last name.

• Contact Information: Email address, phone number, and mailing address (for appointment confirmations and reminders).

• Payment Information: Credit/debit card details and billing address (securely processed for services like wedding updos.

• Service and Health Details: Appointment history, styling preferences (e.g., bridal blowouts, precision cuts), product purchases, and relevant health info (e.g., allergies to color products) to ensure safe, tailored services.

• Technical Information: IP address, browser type, and device data when you use our website for bookings or consultations.

• Other: Feedback, photos (with consent for portfolio use), or referral details.

We collect this voluntarily through:

• In-person consultations at our salon.

• Website forms for bookings or inquiries.

• Email, phone, text, or social media interactions.

• Third-party tools (e.g., payment processors like Stripe).

We do not collect sensitive information beyond what's needed for safe service delivery.
How We Use Your Information Your information helps us provide exceptional hair services:

• Schedule and manage appointments (e.g., reminders for wedding events).

• Personalize treatments based on your history and preferences.

• Process payments and send invoices.

• Communicate updates, promotions (e.g., color specials), or newsletters (with opt-out).

• Improve services via feedback analysis.

• Comply with legal requirements (e.g., tax records).

We may use anonymized data for marketing or trends, like popular wedding styles.
Sharing Your Information We do not sell or rent your data. We may share it only as needed:

• With trusted service providers (e.g., payment processors, email tools like Mailchimp, or appointment software) under strict confidentiality agreements.

• For legal reasons (e.g., subpoenas or to protect safety).

• In business transfers (e.g., if we expand services).

• With your consent (e.g., sharing before/after photos).

Under CCPA, California residents have rights to know about sharing; contact us for details.
Data Security We use industry-standard measures like SSL encryption, secure servers, and access controls to protect your data from unauthorized access. However, no system is 100% secure, so we cannot guarantee absolute protection. Report concerns promptly.
Data Retention and Your Rights We retain information only as long as needed (e.g., appointment records for 2 years) or required by law, then securely delete it.
As a California resident, under CCPA, you have rights to:

• Access, correct, or delete your data.

• Opt out of sales/sharing (we don't sell, but confirm anytime).

• Request details on disclosures.

To exercise rights, email [Your Email] or call [Your Phone Number]. We'll respond within 45 days. Non-discrimination for exercising rights.
Cookies and Tracking Our website uses cookies for functionality (e.g., remembering preferences) and analytics. You can manage them via browser settings. We may use tools like Google Analytics (anonymized).
Children's Privacy Our services are not for children under 13. We do not knowingly collect their data.
Changes to This Policy We may update this policy; check the date above. Significant changes will be emailed to known addresses or posted on our site. Continued use after changes means acceptance.
Contact Us Questions? Reach out at nicholepotterhairstyling or 8057983415. I am here to help ensure your privacy.
This policy complements our Terms & Conditions and other disclosures.